FAQ'S
Crafty Connections – Frequently Asked Questions
Handmade with Heart • Perth-based marketplace & community
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Who we are
What is Crafty Connections?
Crafty Connections is a Perth-based marketplace and community that showcases locally handmade goods. We support artisans with exposure, education, and a place to sell meaningful, well-crafted items.
Who makes the products?
Independent Australian makers—from emerging creators to seasoned artisans. Our podcast highlights each maker’s story so you know who you’re supporting.
Do you have a physical shop?
We’re primarily online and do not have a physical address.
How can I stay updated?
Join our email list and follow Crafty Connections on Facebook, Instagram, Pinterest, Spotify and YouTube.
How do I contact you?
Email: pippa@craftyconnections.com.au | Phone: +61 419 040 350 | Web: www.craftyconnections.com.au
Products
What products can I find?
Bags, quilts, baby items, embroidery and home décor—always with quality materials and timeless design.
Are all items handmade?
Yes. Everything is handmade or artisan-crafted, often in small batches.
Are items in stock?
All items advertised are ready to post and may not be restocked once sold.
Can I place a custom order?
Not at this stage. This may be added in future.
How do I care for my item?
Hand-wash cold or lukewarm. Gentle machine wash may be suitable. Avoid harsh detergents or high heat.
Gift vouchers?
Not at this stage but may become a future option.
Gift wrapping?
We don’t offer gift wrapping at this time.
Postage & Delivery
Do you ship Australia-wide?
Yes. Shipping calculated at checkout.
International shipping?
Primarily Australia for now. Contact us for quotes.
Delivery timeframe?
3–8 business days depending on region.
Local pick-up?
Available by arrangement. Handling costs may apply.